Frequently asked questions

Find answers to the most common questions about the platform.

For students

How do I find Pilates classes near me?

On the homepage, tap Classes near me to share your location — we show pilates, reformer, yoga and wellness classes within about 20 km. You can also type a city in the search bar or browse the catalogue by city and activity.

How do I book a class?

Create a free account, browse classes by city or activity, then click Book. You will receive a confirmation email.

How does payment work?

Depending on the class, payment may be online (card via Stripe), on site, or with a deposit. The payment method is shown on each class page before booking.

Can I cancel my booking?

Yes. Platform fees (spot reservation) are non-refundable. The teacher portion paid online is refunded if you unregister before the class. If the teacher cancels or is absent, you receive a full refund.

How do I leave a review for a teacher?

After attending a class, you will be invited to rate the teacher. Reviews are public but only show your first name.

For teachers

How do I become a teacher on the platform?

From your account, activate the teacher profile and complete your presentation (photo, activities, certifications). You can then publish classes and receive bookings.

How do I publish a class?

Once your profile is complete, go to the teacher dashboard to create a class: choose the venue, date, price and capacity. The class appears in the public catalogue.

How do I get paid?

Connect your Stripe account to receive online payments. Payouts are handled directly by Stripe on their usual schedule.

For studio owners

How do I rent out my studio?

Activate the owner profile, list your space with photos, hourly rate and availability slots. Teachers can then book your studio for their classes.

How are rental payments handled?

Rentals are paid online via Stripe Connect. You receive payment on your connected account once the booking is confirmed.

General

What is The Pilates Society?

The Pilates Society is a French booking platform for pilates, reformer, yoga, dance and wellness classes. It connects students, independent teachers and studio owners.

Is my personal data protected?

Yes. See our privacy policy for details. Your phone number is shared by default with the teacher for classes you are enrolled in; you can hide it at any time. Other participants cannot see your number.

How can I contact you?

Use the contact form on the site or email contact@the-pilates-society.fr. We usually reply within 2 business days.